Reduced fees

From 1 October 2009 you’ll enjoy the benefit of a range of dramatically reduced exception fees across personal and business transaction accounts.

What’s more, next year you'll also be able to take advantage of some innovative new opt-in ‘safety net’ initiatives, including SMS and email balance alerts, to help avoid these fees entirely. It’s all part of our commitment to provide services to help you manage accounts effectively and make the most of your money.

Below is a table that explains which fees we have reduced.

Fee

When the fee applies

Before

1 October 2009

From

1 October 2009

Accounts eligible

Dishonour Fee

When you make a payment that exceeds your available funds and we dishonour the transaction

$35

$5

All personal and business transaction accounts

 

Overdrawing Approval Fee

When you make a payment that exceeds your available funds or your overdraft limit and we allow the transaction

$30

$10

Late Payment Fee

When we do not receive your required monthly loan repayment in full by the due date

$45

$25

All home, investment and personal loans