Accessibility

Commonwealth Bank is proud to have one of the largest branch and ATM networks in Australia. Customers can access the bank through our physical branch and ATM network, online via the CommBank App, Internet Banking or on the phone. Alternatively, our partnership with Australia Post provides banking services to millions of Australians across the majority of Australia Post retail outlets. 

We continue to invest in our branches and technology as they remain key to our strategy and future. This includes opening new branches where we see demand, relocating, refurbishing, installing new technology and closing branches in some areas. 

Where a branch closure occurs, we follow the ABA (Australian Banking Association) closure protocols. Our process ensures appropriate engagement with our customers and relevant community organisations, including local government.