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Moving from China?

The Australian Government recently announced temporary travel restrictions and are currently denying entry to Australia for anyone who has left or transited mainland China from 1 February 2020, with the exception of:

  • Australian citizens
  • Permanent Residents
  • immediate family members of Australian Citizens and Permanent Residents including spouses, minor dependents and legal guardians

See the Australian Border Force website abf.gov.au for more information.

If you’ve been impacted by the travel restrictions, we’re here to help. Please see below answers to some questions you may have about the impact to your Australian Banking:

Frequently Asked Questions

Why CommBank?

Australia’s largest bank1

With an extensive branch and ATM network across the country

Bank on your mobile

Bank on the go with Australia’s #1 banking app2

Secure

CommBank app and NetBank backed by our 100% security guarantee3

Language support

Find a bank that speaks your language with bilingual staff in many of our branches and language enabled ATMs

We can help you call Australia home

 
People playing cricket on the beach

Living and working 

Relocating? Find tips on living and working in Australia and information about the bank accounts Australian's are using every day.

 

Find out more

Everyday Account for students

International students

Moving to Australia to study? Find tips and information to help you quickly settle into your new life at university, giving you more time for the fun stuff. Plus, see which bank account is right for you.

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Recently arrived in Australia?

Settle into your new country quickly – find all the information you need to know if you have just moved to Australia.

 

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Banking in Australia

Moving countries and moving banks is always a big step. Find out more about banking in Australia and explore our migrant bank accounts designed for new arrivals.

 

Banking in Australia

Explore bank accounts

Experience Australia before you arrive

Moving to Australia? Then this interactive 360° Virtual Reality video is for you. We’ll virtually transport you to Australia so you can experience a CommBank branch and various Australian sights before you’ve even left home.

Tools to help with the move

Budget your move

Use our budget planner calculator to help you budget for life in your new country.

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Moving to Australia checklist

Make moving to Australia easier with our moving to Australia checklist.

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Foreign Exchange

Sending money overseas? CommBank can make transferring money overseas fast, simple and secure.

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Things you should know

ASX 200 list Australia’s primary stock market index; "ASX 200 List (1 May 2019)"; The Commonwealth Bank of Australia Annual Report 2018

2 The Forrester Banking Wave™: Australian Mobile Apps, Q2 2019. Forrester Research does not endorse any company included in any Industry Wave™ report.

Accountholders will not be able to withdraw their funds or have full access to the CommBank app and Netbank until they have arrived in Australia and have been appropriately identified at a CBA branch. Full terms and conditions of the CommBank app are available on the app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. NetBank access with NetCode SMS is required.

3 Our 100% security guarantee protects you from unauthorised transactions on personal and business accounts when you protect how you access your accounts and tell us if something is wrong. Tell me more.

Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.

The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF 68KB). Full terms and conditions for the transaction and savings accounts (PDF 660KB) mentioned and Electronic Banking are available here or from any branch of the Commonwealth Bank.