Help & support
How to protect yourself from scams
From strange looking emails and text messages, to suspicious phone calls.
Here's how to spot a scam and report it.
Control at your fingertips
Explore our range of features to help protect your money and keep you in control.
From locking or cancelling your card in seconds, to receiving alerts when your debit or credit card is charged.
It is important to remember that if you don’t follow your terms and conditions, protect your cards or devices or make a reasonable attempt to disguise your codes such as PINs and passwords or prevent others from accessing them, you will be liable for any unauthorised transactions.
This information is a guideline only. Your liability for any losses arising from unauthorised transactions is determined in accordance with the ePayments code.
Whether your online habits involve shopping, banking or using social media, make sure you're doing so safely. We've created a short video outlining the simple ways you can protect yourself online, including tips for avoiding common scams.
We also have a CommBank online security specialist sharing some tips via a webinar series to help you feel confident with online safety and security. Learn more
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