Getting started

Download and print the Getting Started user guide for a step-by-step demonstration on how to use CommBiz for the first time. It’s a great way to become familiar with the service so you can feel confident using it straight from the get go.

Learn more about CommBiz

Once you’re all set up, you can start exploring everything that CommBiz has to offer.

For whatever you want to do in CommBiz, there’s most likely a user guide or demo that can help you through. They cover a wide range of topics, from creating a transfer or direct credit, to adding a new user. Every online guide has screen shots for quick visual references, and like the video demos, all instructions are given in logical, easy-to-follow steps.

If you’d like to find out more about your security token, click here.

We conduct regular CommBiz online learning seminars to assist you in becoming more familiar with key features and function. As a CommBiz customer you will see broadcast messages promoting forthcoming events and topics.


  • Important information
    As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. Terms and conditions issued by Commonwealth Bank of Australia for CommBiz are available on request. View our Financial Services Guide (PDF 140kb). If you have a complaint, the Bank's dispute resolution process can be accessed on 13 2221.