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Setting up your technology in Australia

Australia is a technologically sophisticated country, with a well-developed telecommunications network and a wide range of technology providers. Australians are big users of technology by global standards, with almost seven in 10 people regularly using three or more internet-connected devices.1

So whether you want to stay connected with friends and family, transfer money with the tap of a finger, or shop online around the world, there are plenty of ways to do so.

When you arrive you'll see three main internet providers in Australia, though there are also plenty of others to choose from. If you’re setting up internet at home, you can often save money by bundling your mobile phone and home internet together.

Australia’s mobile phone providers offer a wide range of phone plans and services. Generally, there are two options for your mobile phone plan: prepaid or contract


With a prepaid mobile phone, you buy a pre-paid SIM and then top up when you need to. You can purchase credit:

  • From a mobile phone store
  • At a supermarket, convenience store or petrol station, or
  • Online or over the phone using a credit card, debit card or PayPal.™

Prepaid plans make it easy to control mobile usage spending―with recharge amounts starting from just $5.


Once you’re set up in Australia with a credit card and a fixed address, you can then sign a contract with your network provider. This means you’ll pay a monthly fee for a fixed period of time, usually 18 to 24 months, and have a set amount of calls, texts and data. If you use more than this limit, you may be charged extra for that month. You can sign up for a contract at your nearest mobile phone store.

With a whole host of apps on the market offering free or cheap international calls, along with video or text messages, staying in touch with friends and family back home after arriving in Australia doesn’t have to be expensive. There are apps you can use to keep in touch that are free.

Simply download the program or app and ask your friends to do the same. You can then search for them in the directory and contact them for free―all with just a few clicks.

Technology isn't just for staying connected - it can also make managing your money easier than ever. If you're a CommBank customer, you can register for Australia's number one online bank, NetBank, and manage your money without having to leave home. There's also the CommBank app for mobile where you can:

  • Send money overseas quickly and safely, with a choice of more than 200 countries and 30 currencies
  • Transfer money between accounts
  • Tap and Pay when you are shopping
  • Get Cardless Cash when you have left your wallet at home
  • Pay bills

We have a step by step guide on how to download the app (you might need to update your country on your app store so you can access Australian apps). You'll then be ready to start banking with the tap of a finger, wherever your Australian journey takes you.

Fortunately, our International Premier and Retail Banking team are here for guidance. You can open an Australian bank account up to three months before you travel to Australia, so you can have funds ready and waiting for when you arrive.

Things you should know

Australian Communications and Media Authority, Australians hungry for everything the internet has to offer, 2014.

The advice on this website has been prepared without considering your objectives, financial situation or needs. Before acting on the advice, please consider its appropriateness to your circumstances. Please view our Financial Services Guide.